Susan Hanley

Susan Hanley is a consultant specializing in the “people side” of intranet and collaboration solutions. She is an Office Servers and Services MVP and is the co-author of three popular SharePoint books: Essential SharePoint 2007, Essential SharePoint 2010, and Essential SharePoint 2013: Practical Guidance for Measurable Business Results. Sue writes the Essential SharePoint blog for Computerworld at Her areas of expertise include information architecture, collaboration and intranet strategy, user adoption, governance and business value metrics. Immediately prior to establishing her own consulting practice, Sue led the Portals, Collaboration, and Content Management practice for Dell Professional Services.

Related Sessions and Workshops

24 October
09:00 - 16:30
Pre-Conference Workshop Room B

Information Architecture: The Myths, The Methods, and The Musts for an Awesome Intranet

Track: Business/Functional

If your users can’t find what they need on your intranet, your information architecture (IA) probably needs some work! In this workshop, you will learn tips and best practices to improve “findability” and information organization and the basic concepts of information architecture. We will cover four critical aspects of a great IA: navigation/site architecture, best [...]

26 October
16:00 - 17:15 Room E

Getting Governance Right: Practical Strategies for Real-World Challenges

Track: Business/Functional

SharePoint, Yammer, Groups, Teams, and all the services in Office 365 have changed the way we work and connect with our colleagues both inside and outside the organization. These tools have also created new and complex challenges for governance teams. This session provides practical and detailed recommendations about how you can create and align your [...]

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